Black Friday is set to dominate the 2025 holiday shopping season once again, with Bain forecasting that 55% of US consumers plan to shop the day after Thanksgiving, driving online sales up 5.2% to $12.04 billion. Despite economic uncertainty and waning consumer confidence, value-driven shoppers are expected to flock to early promotions extending into a “Cyber Dozen” period. Retailers like Amazon and Best Buy are likely to continue early deals, while strategic discounting around the Cyber Five will be critical as consumers tighten spending. Retailers' focus should be timing promotions for maximum impact amid cautious holiday sentiment.
Dollar Tree projected earnings per share to grow up to 15% annually over the next three years, boosted by operational efficiencies and the absence of recent one-off costs. The retailer reaffirmed Q3 guidance for 3.8% comparable-store sales growth and expects a high-teens EPS increase in fiscal 2026. With more affluent shoppers trading down amid inflation, Dollar Tree’s recent Family Dollar divestiture sharpens its focus on the core brand. Its growth strategy emphasizes value, convenience, and an expanded price mix—but long-term success will hinge on elevating the in-store experience for higher-income customers.
Gen X and millennial women are a key force in the personal care and beauty market. They’re outpacing overall market averages across several core product categories, underscoring their importance for brand growth and retailer strategy.
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Demand for Korean beauty products is soaring, helping buoy industry sales even as growth slows. US shoppers spent $2 billion on K-beauty products in the 12 months ended July, up 37% YoY, per Nielsen data shared with Business Insider. The Hallyu wave shows no signs of ebbing. Korea’s rising cultural influence is being felt on everything from films to music to food, with global spending on Korean cultural exports expected to nearly double by 2030.
The FDA sent another batch of warning letters to direct-to-consumer pharma advertisers, adding healthcare professional marketing to its list of complaints. Marketers should prepare for more intense medical and legal review checks, but also expand beyond brand messaging rather than pullback on the key HCP prescriber audience.
OpenAI created an Expert Council on Well-Being and AI—a panel of eight behavioral and mental health specialists tasked to guide how AI tools like ChatGPT and Sora interact with users, per Ars Technica. CEO Sam Altman also announced on X that, “now that we have been able to mitigate the serious mental health issues and have new tools, we are going to be able to safely relax the restrictions in most cases.” OpenAI’s loosening guardrails shift responsibility to brands and users who must now share in the responsibility to define and enforce their own ethical boundaries.
Netflix is making its first big move into the podcast business in a deal with Spotify that will see the popular streaming platform showcase a selection of Spotify video podcasts in 2026. For creators, the partnership will unlock a distribution channel that grants access to a vast and engaged audience—capitalizing on Netflix’s massive user base and the consistent rise in podcast listeners.
DirecTV and Glance will bring AI-powered ads to idle TV screens in 2026, per Digital Trends. Instead of a screensaver, DirecTV’s streaming devices will display personalized AI content, opening doors for shoppable ads, travel ideas, news, and more. Personalization is key for those spots to succeed. Advertisers should focus on demographics and viewing context for placements. If the ads don’t feel relevant or include images that delve into uncanny valley, consumers could turn off the TV and leave the brand altogether.
As Primark celebrates its 10-year anniversary in the US, the European retail giant navigates the challenges of building brand awareness in a competitive American market while staying true to its core value proposition that made it a cultural institution in the UK and Ireland.
Google is embedding its Gemini AI deeper into Gmail with Help Me Schedule—an assistant that proactively identifies when users are trying to set a meeting and auto-suggests times directly within the message. The recipient just picks a slot, and it’s booked for both. GenAI is now part of the fabric of work—booking meetings, writing copy, summarizing calls. Tools like Gemini and Copilot go beyond boosting output to freeing agencies and creatives from menial tasks, giving them back time to focus on ideas that actually move the brand forward.
Google and WPP struck a $400 million, five-year deal to expand AI tools and services across the UK ad agency’s services. The extension of their partnership, first announced in April 2024, marks a structural acceleration of how AI is becoming embedded in marketing operations. Deals like Google and WPP’s redefine what “AI maturity” looks like in marketing and how alliances are reshaping competitive dynamics. For CMOs, announcements like this emphasize the need for strong oversight of agency partnerships and a clear framework for measuring AI-driven efficiency and creative quality.
Content maintenance is no longer optional if brands want to stay visible in generative engines and chatbot answers. Over 70% of pages cited by ChatGPT were updated within the past 12 months, per AirOps’ The Silent Pipeline Killer report, making content renewal and refreshing a must for relevance in AI outputs. Brands that treat content as an ongoing performance lever, not just a one-time project, will earn sustained visibility and trust in generative AI (genAI) results. For CMOs, that means rethinking content strategy as a living ecosystem, where freshness is the new SEO.
Almost half (49%) of consumers plan to shop for Halloween before October, according to a September National Retail Federation (NRF) report.
In today’s episode, we talk about whether the “American Dream” is less achievable, or just different, how this new economic reality has reshaped consumer behavior, and how brands are marketing aspiration differently. Join the discussion with host and Head of Business Development, Rob Rubin, Senior Director of Briefings, Jeremy Goldman, and Analyst, Paola Flores-Marquez.
Holding company Publicis Groupe reported a strong Q3 2025, growing organic net revenues 5.7% YoY, above analyst growth expectations of 5.19%. The company now expects 2025 revenues to grow between 5% to 5.5%, up from its previous forecast of 4% to 5%. Publicis’ heavy AI push and performance-driven strategy means it is well-positioned to continue growing while rival agencies struggle to remain competitive amid economic turbulence.
JPMorgan Chase, Wells Fargo, Citibank, and Goldman Sachs reported earnings for Q3 2025. JPMorgan, the largest, reported revenues of $47.1 billion, beating analyst estimates, and raised its full-year outlook for net interest income. All beat estimates on adjusted earnings. Big banks projected a characteristic mix of optimism and caution in Q3. Banks have ample headroom for growth, but earnings will suffer if economic conditions worsen, consumer credit declines, markets fall, or deals slow.
A recent Bank of America study highlights the diverging fortunes of lower-income versus middle- and higher-income consumers. Wealthier segments are benefiting from rising asset prices and wages, while inflation and muted income growth is putting less well-off segments in a precarious position. Consumers’ overall resilience masks differences between income segments, which is important to strategic planning and risk management as banks anticipate macro risks. Higher-income segments are traditionally lower risk, even when they carry high balances—but with a sharp reversal in economic conditions, that could quickly change.
Walmart Inc. announced a partnership with OpenAI to enable Walmart and Sam’s Club customers to make purchases within ChatGPT using the latter’s Instant Commerce feature. Even if agentic commerce’s adoption is gradual, early movers like Walmart will have the outsize advantage. Being discoverable in channels where users conduct product and pricing research could help retailers reinforce their value proposition and stay top-of-mind with prospective customers as this commerce scales up.
Visa launched the Trusted Agent Protocol, infrastructure meant to facilitate secure communication between AI agents and merchants to complete transactions, per a press release. Fully operationalized agentic commerce will take time to get off the ground. However, Visa’s endorsement of agentic commerce demands reluctant AI-adopters to quickly gear themselves for a new age of payment facilitation, or face irrelevance. Major payment rails especially need to convince merchants not to abandon their infrastructure to pursue things like blockchain-based transactions, as major retailers like Walmart and Amazon try to save money on fees. Offering seamless agentic commerce can entice these retailers to stay loyal.