Rollbacks risk lasting customer losses as more shoppers shun brands they believe abandoned inclusion.
Investing in an up-and-coming travel destination satisfies adventurous cardholders and deepens network ties in a key emerging region.
Cash App may expand lending products as its users mature financially—putting banks on notice.
Payment providers must improve chargeback detection or risk higher losses and weaker trust in agentic commerce.
AI-powered investing and market insights could make Big Tech a bigger rival to banking apps.
It’s expanding local banking via education and coaching.
Banks gain more from AI handling routine work while employees focus on complex customer decisions.
The same social media video behaviors that shape other purchases are influencing their health and wellness choices.
Distrust of unknown numbers is causing patients to ignore provider calls and potentially miss important healthcare information.
Patients' chatbot use for mental health gives clinicians more chances to correct misuse and promote informed AI decisions.
AI changes creator playbooks: Cannes Lions showed platforms weaving AI into creator tools as marketers balance scale with credibility.
Meta hands moderation to AI: Replacing most human reviewers may cut costs but leaves brands navigating less predictable content decisions.
YouTube Shorts streamlines the user experience: 2x playback, Clean Screen, and simpler feedback tools could fuel longer sessions and sharpen ad targeting.
Podcasts win across demographics: Millennials and Gen X now outpace Gen Z in consumption, making podcasts a broad-reach buy that doesn’t lose ad impact.
This FAQ covers boomer digital habits, where to reach them, and how brands win the segment in 2026.
Omnicom and NBCU refine CTV at Cannes: Partnership ties Acxiom data to show-level context, but must prove results beyond better targeting.
TikTok audiences watch just 21% of the average branded video, meaning 4 out of 5 viewers drop off before the end, according to a March report from Dash Social.
Responsive brands turn social into sales: Consumers favor brands that reply on social, making customer service a key driver of purchases and loyalty.
As Gen Z ownership nears millennials’, banks must add crypto services or risk losing younger customers.
Consumer spending holds up even as inflationary pressures continue to build.